Leveraging AI and BI for Enhanced Security and Operational Excellence
In an era where the buzz around Artificial Intelligence (AI) and automation often paints them as all-powerful entities, it is crucial to cut through the noise and explore practical solutions for harnessing their potential.
In this article, we will dive into specific applications for AI and Business Intelligence (BI), and analyze the opportunities created by emerging technology. We will also address the risks of using these technologies and how to appropriately mitigate those risks.
Understanding the Variety in AI Technology
Despite the hype, AI and other automation tools are just that – tools. While they offer significant benefits to adopters, they still have their limitations. AI can be used as simulated intelligence in machines that are programmed to perform tasks and make decisions. It includes large language models (such as ChatGPT), and machine learning.
BI can facilitate the process of gathering, analyzing, and interpreting data to support business decision-making. BI focuses on extracting meaningful insights from data to provide organizations with a better understanding of their operations, customers, markets, and competitors. It involves the use of tools, technologies, and methodologies to transform raw data into actionable information and reports.
Automation sensor technology can be used for data collection that assists both AI and BI decision-making. Sensors include devices that are used to detect and measure physical, chemical, or environmental parameters in automated systems. Sensors play a crucial role in industrial automation and control processes by providing real-time data about the surrounding environment or the state of a specific process. Included in this category are a wide range of types including proximity, temperature, pressure, flow, and motion sensors among others.
These technology tools should be used when there is a business case for that specific tool, rather than in broad application. Businesses must begin with a complete audit to understand what the need is that they are trying to address, and then to find the appropriate tool for the job.
Opportunities for Utilizing Emerging Technology for Aviation
Emerging technologies have a wide range of applications in a diverse set of environments, enabling enhanced operations, safety, security, and passenger experience. Here are some examples of their utilization:
There are many applications for AI in security. For example, you might use video analytics to analyze footage in real-time to detect suspicious activities or objects. It can also utilize things like facial recognition, or in combination with sensor data, to identify potential threats.
Sensors that measure air quality, temperature, humidity, and more can assist to maintain a safe and comfortable environment for passengers at an airport, patients in a hospital, visitors and patrons in public venues, etc.
Because AI models can process data from multiple sources as it happens, you have higher access to security and can optimize resource allocation for screening and monitoring.
By using business intelligence tools and integrating sensors and operational systems, you can analyze passenger flow patterns. This can optimize queue management and reduce wait times.
You can also use this data to improve passenger experience and increase revenue with concession data and passenger preferences.
Another operational application is used in baggage tracking to reduce the risk of lost or mishandled luggage and improve the passenger experience.
Additionally, these tools provide insightful data to manage the bigger picture of resource allocation including energy usage and maintenance schedules. These are only a few use cases for these emerging technologies.
Risks and Mitigation in Adopting Automation
What Are Your Optimization Goals?
It is critical to think of all steps from goal setting to implementation and change management. When applied correctly, these tools can increase revenue, improve customer experience, and create heightened security without additional burdens to users, staff or visitors.
One common misconception about AI and other autonomous technologies is that they eliminate the need for human intervention and oversight. In fact, the opposite is true.
When these tools are implemented without strategic expertise and intentionality, it can lead to disastrous results. There have been cases of mistaken identity using facial recognition, incorrect application of sensor data, and more.
So how do you achieve all the potential while mitigating the risk of things going wrong?
Ask the right questions from the beginning of the process such as:
- What data is being captured?
- Are you being compliant with all privacy and other regulations?
- How are you measuring the success of your programs?
- Which goals are most important for your organization?
- Do you include continuous process improvement plans
- How will you verify the data you are collecting?
- What methods will be used to test the systems for flaws before rollout?
Powerful tools only work when you use them correctly. Getting organizational support for the creation of a strategic plan that includes technology solutions can help you avoid mistakes. Having a trusted team and the necessary experts and consultants for the creation of your plan with ensure success.
Understand the Limitations of the Tools
While AI and BI technologies offer immense potential and benefits, it is crucial to understand their limitations.
AI models heavily rely on the quality and diversity of the data they are trained on, and biases or incomplete data can lead to inaccurate or biased results. Additionally, AI algorithms may lack transparency, making it challenging to interpret their decisions or identify potential errors.
BI tools depend on the availability of reliable and up-to-date data, and if data quality or integration issues exist, the insights derived from BI may be compromised.
Sensors are subject to physical limitations, such as accuracy, range, and susceptibility to environmental factors. Maintenance and calibration of sensors are essential to ensure their proper functioning. It is vital for stakeholders to recognize these limitations and invest in data quality, model validation, and continuous monitoring to maximize the effectiveness and reliability of these tools while mitigating potential risks.
Emerging tools such as AI and BI technology open up all new opportunities for security, revenue generation, and improved efficiency. Nowadays, utilizing these tools is increasingly important to stay competitive in the marketplace.
Bringing in the right resources throughout this process can mitigate the risk involved so that you can get the maximum benefit.
Atriade Atriade has worked on over 500+ projects, in 60+ industries, in 30+ countries. If you are ready to get expert assistance in your AI and Business Intelligence planning and integration that will set you apart from your competitors, we are here to help. Our management team carries a lifetime of experience in all areas of security implementation and data analysis that we are ready to put to work for your unique business and team.
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